For a CRM-to-SAP order flow, ask: what must the salesperson know before moving on?That the request was received?That the order was accepted?That stock was reserved?Those are different promises. Make the promise explicit before choosing the …

For a CRM-to-SAP order flow, ask: what must the salesperson know before moving on?

That the request was received?
That the order was accepted?
That stock was reserved?

Those are different promises. Make the promise explicit before choosing the integration pattern.